Digital Goods Refund Policy
The quality of our products is paramount to us, and ensuring your satisfaction is our greatest concern. However, as our offerings are digital goods provided through Internet download, we generally do not issue refunds.
That said, we are willing to accommodate your refund request under the following circumstances:
Product Not Delivered: Should you find yourself not receiving the delivery email from us due to mail-related issues, our Website may ask for proof of your notification to the mail service regarding the undelivered item.
Issue With Product Download: In case you experience challenges while downloading the product, we suggest reaching out to your browser provider’s support team. Our Website is compatible with all major browsers, and such issues typically stem from the browser, firewall, or network configurations.
Product Not as Described: Requests for refunds based on this reason will be assessed individually and are subject to our discretion. To prevent misunderstandings, we encourage customers to explore our free samples, including video overviews, demo links, product samples, and screenshots available for each product type prior to making a purchase.
Software Defects: Even with thorough testing prior to release, unexpected errors can occasionally emerge. Should you face such an issue, please report it to our Support Team, who will evaluate your refund request.
All refund requests must be submitted within one week of your initial purchase.
We appreciate your trust and are dedicated to ensuring your satisfaction with our products. If you have any inquiries or concerns, please feel free to reach out to our support team at:
Email: [email protected]
Last Updated: January 6, 2025